BI Services

Design of Business Intelligence architectures, development of BI applications, follow-up, support and upgrade

“The basis of business decisions is transparent information. Do you always have the data that you require?“

Our BI solutions promptly provide you and your employees with an overview of information consolidated from various sources.

“Are BI projects too large and cumbersome for you?“

QlikView solutions are normally quickly implemented, immediately ready for operation and arbitrarily scalable.

“You have successfully implemented a BI project. Congratulations! And what now?“

The all-round BI service we offer you includes the design of the BI architecture, the development of BI applications as well as follow-up, support and upgrade. We guarantee you seamless transition from project to service without loss of any know-how.

“Maintenance and operation of BI applications often overstretch your IT department, so as to deprive it of time for indispensable innovations. How can you relieve your employees?“

Support of your BI applications is perfectly suitable for outsourcing. Instead of stressing your IT department with „keeping the lights on“ tasks you could pass them on to us and free up space for your staff.

Strategic applications need professional support

Our business intelligence services offered cover the entire range of services for support related to BI applications and infrastructure.Spanning design and architecture consulting as well as development factory for your SAP BI and QlikView applications.

Our BI Services

Selective out-tasking

  • Customised service – exactly meeting your requirement
  • Transparent cost structuresSystems/ applications
  • QlikView infrastructure: analysis, design and consulting
  • QlikView applications
  • SAP NetWeaver BI applications

Service operations

  • Defined SLAs & service times
  • Call-out & on-call service available

Service components

  • Service management & consulting
  • Incident, problem and change management
  • Licence management
  • Monitoring

Our strengths in particular

  • Long-term and close partnerships with our clients
  • Several years‘ know-how in set-up, support and scaling of QlikView infrastructures
  • Comprehensive know-how in the support and upgrade of QlikView & SAP BI applications

Your benefits

  • Relieving our clients‘ staff off daily routine tasks and support services for freeing up space for other tasks
  • Guaranteed availability of our service team over the entire service period
  • Established process model (design–transition–operation)
  • Clearly defined, transparent budget
  • Flexible, individualised service model with defined SLAs
  • Fair partnership with our clients
  • Scalability of the service under changed conditions